Gateways Festival 2021 FAQ's

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Where can I get tickets from?

Tickets are available online with Festicket and See Tickets.

The following details of the other ticketing outlets:

Craven Leisure Centre

Aireville Park, 21 Gargrave Rd, Skipton, BD23 1UD

Skipton Information & Visitor Centre

35 Coach Street, Skipton, BD23 1LQ

The Skipton Barbers

45 Swadford St, Skipton, BD23 1QY

How much are tickets?

See the Tickets page for the range of admission charges and payment schemes.

Why is there a booking fee?

Running a ticket agency costs money – (premises, IT, staff, communication, credit card commission etc). A fee is calculated as a percentage of the price of each ticket and added by agents on top of a ticket’s face value to cover both their costs of sale and as a charge for the service provided.

What does ‘Face Value’ mean?

‘Face Value’ is the basic price printed on a ticket set by the promoter before the addition of any booking fees, service charges or other extra costs have been added (e.g. for mailing).

Are there any age restrictions

Children below the age of 16 need to be accompanied by an adult.

Can I buy a child ticket?

Yes. Child tickets (3-15 years) are available. Admission is free for Children under 3 years old (no ticket required).

Will There be children’s activities?

Here at Gateways Festival, we’re all about spending time with your friends and family and making unforgettable memories, which is why we’ve got a brilliant selection of FREE kid’s activities for your little ones to enjoy!
The Gateways Team will be extremely busy all weekend making sure we create an unforgettable event, which means that unfortunately the children’s activities in the area will be UNSUPERVISED and therefore children will have to be supervised by an appropriate adult AT ALL TIMES.
But we’re sure parents and guardians will have just as much fun as the kids when you see your little one having the time of their life.

Where is my ticket?

You can trace your ticket by enquiring with the agency from where you purchased your tickets.

Can I upgrade my ticket to VIP?

Sorry VIP tickets are not available this year.

I’ve bought a ticket but lost it. Will I be able to get in the venue with just email confirmation?

You will need a ticket to gain admission. If you have lost your ticket you will need to liaise with the ticketing agent you purchased it from. Email confirmation of ticket purchase will not be accepted.

I need accommodation where can I stay?

To make life a little easier, we’ve put together a “Where to Stay Nearby” blog that features some of the best places to stay in Skipton and the surrounding areas, so why not make a weekend of it?

What times do gates open?

See Opening Times for details.

What searches are in place at the entrances?

For security reasons ticket holders will be subject to searches. Please be patient if there are queues and please cooperate with any security requests and all searches.

There will be separate search lanes for those with possessions and we anticipate that these lanes will be slower. Our advice to ticket holders is:-

Pack light. The less you bring, the quicker you’ll get through the gates. It really will make things quicker.
Label bags. Put your name and number on any bags and possessions you bring.
Observe the festival opening times and arrive as early as possible.

Please read the Conditions of Entry on the Tickets page for the list of prohibited items.

Can I bring fold up camping chairs?

Yes of course but please stay away from the higher density area in front of the stage. Also be prepared to accept that other ticket holders without chairs may be stood in front of you blocking your view.

Will there be food and drink?

There will be a good selection of catering stalls providing delicious cuisine. There will also be a variety of bars selling alcoholic and non alcoholic beverages.

Can I bring my own food and drink?

Food is allowed but no alcoholic beverages are permitted to be brought into the venue. Water and soft drinks in sealed plastic bottles no bigger than 500ml are allowed and you can bring your own food but no BBQ’s. We recommend you check what you can and cannot bring by viewing the prohibited items list to avoid bringing items in only for them to be taken off you by security at the entrance gates.

Are there any restrictions on bag sizes?

We recommend bags are no bigger than a standard size rucksack approx.. 30cm x 42cm (A3 size). Larger bags will slow your entry down at the search gates.

Will you be revealing performance times?

Artist performance times can be seen on the line up page. Please note schedules are approximate and subject to change.

Can my band perform at Gateways?

Our policy is that we are unable to accept approaches from bands/artists and this is simply due to the volume of enquiries we are likely to receive. Sorry in advance if we don’t reply to your email or letter but we do not have the resources to deal with the number of enquiries. However, Gateways are keen to support and showcase the array of local talent that we know exists in the region and we will be arranging a ‘Battle of the Bands’ competition with a local venue in the coming months. Details will be announced on social media so please keep checking in for news on how to enter.

Can I trade at Gateways?

Applications to Trade at gateways festival 2021 closed on April 30th 2021

Do you do free tickets for individuals who require a 1:1 personal assistant?

Yes. Gateways is committed to ensuring that all of our customers have an equal and inclusive experience where possible, so if you require full time 1:1 support from a personal assistant you can apply for an extra ticket, free of charge. See our Access page for details.

What disabled facilities are there?

Please see our Access page for the disabled facilities at Gateways.

Will there be a cash machine on site?

No but there are numerous ATM’s on Skipton High Street and at Morrison’s just a short distance from Aireville Park. Remember to stock up before you arrive.

Do you accept contactless payments?

There will be a number of contactless devices at the bars and some catering outlets.

Will there be an official photographer?

Official photographs help you capture memories of the day. These will be made available to you for free and you will be able to access them via this website after the event. By attending this event you agree to Gateways using your image in future marketing.

Can I bring my dog?

No dogs are allowed other than Guide dogs i.e. assistance dogs trained to lead blind and visually impaired people around obstacles.

Are there any Volunteering opportunities?

If you want to gain experience and have an interest in music, events or just enjoy being involved in working in a team then Gateways want to hear from you.

See details on Volunteering.

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