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FAQ's

Tickets can be purchased online via our ticket page here.

Tickets can also be purchased from Five Rise Records in Bingley

Five Rise Records, 30E Park Road, Bingley, BD16 4JQ

Follow Five Rise Records on Social Media for further information:

Facebook | Instagram | Twitter

The Exchange Music Venue & Arts Centre – Russell St, Keighley BD21 2JZ

Skipton Town Hall – High St, Skipton BD23 1AH

Craven Leisure Centre – 21 Gargrave Rd, Skipton BD23 1UD

Jumbo Records – Merrion Street, 1-3 Merrion Centre, Leeds, LS2 8NG

https://www.jumborecords.co.uk/

For any questions regarding your tickets, you’ll need to contact the agency from where you purchased from and their customer services team will be able to help. Tickets will be dispatched by either email or in the post – whichever you request. You must bring your tickets on the day to gain access to the event.

Adult tickets start from £43. Children under the age of 3 can attend for free. For children 3 years and over, prices start from £13. Please make sure you purchase the ticket according to the correct age bracket for your child at the date of the event.

Child tickets, prices start at £13
Adult tickets, prices start at £43

Tickets will be checked on entry.

Ticket prices do not include booking fees that are applied by the ticketing agent. Running a ticket agency costs money – (premises, IT, staff, communication, credit card commission etc). A fee is calculated as a percentage of the price of each ticket and added by agents on top of a ticket’s face value to cover both their costs of sale and as a charge for the service provided.

‘Face Value’ is the basic price printed on a ticket set by the promoter before the addition of any booking fees, service charges or other extra costs have been added (e.g. for mailing).

Children below the age of 16 need to be accompanied by an adult.

Admission is free for Children under 3 years old (no ticket required). Child tickets are available for those aged between 3 – 15. Please make sure you purchase the ticket according to the correct age bracket for your child at the date of the event.

Sorry VIP tickets are not available.

Tickets may be available on the day, subject to availability. Tickets on the day will be priced at premium rates. We recommend you purchase your tickets in advance.

Once purchased, tickets cannot be exchanged, refunded or returned unless the event is cancelled.

Here at Gateways Festival, we’re all about spending time with your friends and family and making unforgettable memories, which is why we’ve got a brilliant selection of FREE kid’s activities for your little ones to enjoy!

Please note children’s activities are UNSUPERVISED. Supervision will be required by an appropriate adult AT ALL TIMES.

The funfair rides will be open on Saturday and Sunday.

Skipton and the surrounding area is absolutely stunning so why not make a weekend of it. There are many hotels and guest houses in the district. Check out the accommodation available on the Skipton Tourist Information site here. https://www.bedandbreakfasts.co.uk/skipton-tourist-information-centre/

Follow signs for Aireville Park and Swimming Pool. Postcode BD23 1US

The nearest Event Car Park is located at Craven College (BD23 1US) 500m from the venue. Charges apply £5 per vehicle. All proceeds go to our charity partner. On approach follow the yellow signs for Gateways Event Car Parking.

Overflow Car parking is also available at the Auction Mart (BD23 1UD). Car parking is also available in Skipton’s Town Centre car parks all a short walk away.

https://www.cravendc.gov.uk/parking/parking-in-skipton/

A designated drop off and pick up point is located at Craven Leisure Centre Car Park 300m from the venue. Follow brown tourist signs from Gargrave Road for Aireville Park and Swimming Pool. There will be no-waiting cones deployed on Gargrave Road which will be enforced.

Parking for blue badge holders is available on a first come first served basis at Craven Leisure Centre Swimming Pool Car Park (300m). This is as close to the concert arena as we can possibly get. Parking for blue badge holders is also available at Skipton Railway station car park (450m).

Yes, but re admission will be via the entrance lanes where searches will be in place.

There is no facility to leave your vehicle in the event car park after the concert, all vehicles must be removed. Event Car Parks will close at 10.30pm

Skipton Railway station is located very near to the venue (450m) just a 5 minute walk away. Taxis are available from this location.

Skipton bus station is just 13 minutes walk away. Skipton’s Bus Station has links throughout the Yorkshire Dales and other popular locations, such as Bradford and Leeds.

On Saturday 23rd and Sunday 24th July, the car parks open at 10:30am.

Gates open at 11.00am

The concert will start at approximately 12 midday. Gates close at 8.00pm. We expect the concert to finish at 9.30pm.

For security reasons ticket holders will be subject to searches. Please be patient if there are queues and please cooperate with any security requests and all searches.

Our advice to ticket holders is to pack light. The less you bring, the
quicker you’ll get through the gates. It really will make things quicker.

Label bags. Put your name and number on any bags and possessions you bring.

Observe the festival opening times and arrive as early as possible.

Please read the Terms & Conditions – Conditions of Entry for the list of prohibited items.

We can rely on the British weather to be unpredictable, so please come prepared with sun cream and hats or waterproof coats and shoes required. No refunds will be given due to inclement weather.

Small umbrellas are permitted, but we ask that you please be considerate of audience members behind you.

Yes, you can bring along your own individual folding chair (e.g. camping or deck chair). Gazebos, windbreakers or other structures are not permitted. Please stay away from the higher density area in front of the stage. Also be prepared to accept that other ticket holders without chairs may be stood in front of you blocking your view.

No, sorry tables are not permitted at the festival.

We recommend bags are no bigger than a standard size rucksack approximately 30cm x 42cm (A3 size). Larger bags will slow your entry down at the search gates.

You are welcome to bring along food but alcohol is not permitted. There will also be food and drink, including alcoholic beverages from the bar, available to purchase on site. Free drinking water will be available. We kindly ask that you dispose of your rubbish in the bins provided.

Please note, no glass (bottles or drinking glasses), cans,  carving/catering knives, BBQs, naked flames or candles, laser pens are permitted to be brought on-site and bag-checks will be in place on entry. Please see Prohibited Items for all items not allowed into the venue. All prohibited items will be removed from you by security at the entrance gates.

Artist performance times can be seen on the line up page once they have been announced. Please note schedules are approximate and subject to change.

Our policy is that we are unable to accept approaches from bands/artists and this is simply due to the volume of enquiries we receive. Sorry in advance if we don’t reply to your email or letter but we do not have the resources to deal with the number of enquiries.

Gateways are keen to support and showcase the array of local talent that we know exists in the region and a ‘Battle of the Bands’ competition for unsigned artists was held in partnership with The Exchange Music Venue and Arts Centre, Keighley. Please note, entries for 2022 are now closed.

Applications to trade at Gateways Festival 2022 are open. Please see here for more information and application form.

Yes. Gateways is committed to ensuring that all of our customers have an equal and inclusive experience where possible, so if you require full time 1:1 support from a personal assistant you can apply for an extra ticket, free of charge. See our Access page for details.

No but there are numerous ATM’s on Skipton High Street and at Morrison’s just a short distance from Aireville Park. Remember to stock up before you arrive.

There will be contactless devices at the bars and some catering outlets.

Official photographs help you capture memories of the day.

A selection of images from this year’s event will appear on our gallery after the event.

By attending this event you agree to Gateways using your image in future marketing.

Unfortunately, no animals are permitted into the concert site with the exception of registered assistance dogs.

If you want to gain experience and have an interest in music, events or just enjoy being involved in working in a team then Gateways want to hear from you.

See details on Volunteering here.

The government has announced that the measures put in place under Plan B in England will be lifted. This means:

  • From 27 January, there is no longer a legal requirement to wear a face covering. People are still advised to wear one in crowded and indoor spaces where they may come into contact with people they do not normally meet.
  • From 27 January, venues and events are no longer required by law to check visitors’ NHS COVID Pass. They can still choose to use the NHS COVID Pass on a voluntary basis.

Guidance is constantly changing in response to Covid 19 and may change again by the time of the event. Information in relation to any restrictions that apply at the time of the event will appear here and will also be communicated via our social media channels.

Please note all information is subject to change.
Please see our full Terms & Conditions here.
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