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Tickets can be purchased online through the Gateways website.

For any questions regarding your tickets, you’ll need to contact the agency from where you purchased your tickets from and their customer services team will be able to help. Tickets will be dispatched by either email or in the post - whichever you request. You must bring your tickets on the day to gain access to the event.

Festicket Support Help Center: https://support.festicket.com/hc/en-us/requests/new

 

 

 

Ticket prices can be found on the ticketing page on Gateways website.

Ticket prices do not include booking fees that are applied by the ticketing agent. Running a ticket agency costs money – (premises, IT, staff, communication, credit card commission etc). A fee is calculated as a percentage of the price of each ticket and added by agents on top of a ticket’s face value to cover both their costs of sale and as a charge for the service provided.

‘Face Value’ is the basic price printed on a ticket set by the promoter before the addition of any booking fees, service charges or other extra costs have been added (e.g. for mailing).

Children below the age of 16 need to be accompanied by an adult.

 

Yes. Child tickets (3-15 years) are available. Admission is free for children under 3 years old (no ticket required).

 

Sorry VIP tickets are not available at the moment.

 

Tickets may be available on the day, subject to availability. Tickets on the day will be priced at premium rates. We recommend you purchase your tickets in advance.

 

 

Once purchased, tickets cannot be exchanged, refunded or returned unless the event is cancelled.

 

 

Here at Gateways Festival, we’re all about spending time with your friends and family and making unforgettable memories, which is why we’ve got a brilliant selection of FREE kid’s activities for your little ones to enjoy!

 

Please note children’s activities are UNSUPERVISED. Supervision will be required by an appropriate adult AT ALL TIMES.

 

The funfair rides will be open on Saturday and Sunday.

 

We’ve partnered up with our friends at Skipton Rugby Club who will be opening up their fields and facilities for camping. Details coming soon.

 

 

Skipton and the surrounding area is absolutely stunning so why not make a weekend of it. There are many hotels and guest houses in the district. Check out the accommodation available on the Skipton Tourist Information site here.
https://www.bedandbreakfasts.co.uk/skipton-tourist-information-centre/

 

 

Follow signs for Aireville Park and Swimming Pool. Postcode BD23 1UD.

 

 

The nearest Event Car Park is located at Skipton Academy (subject to weather conditions) (BD23 1UQ) 400m from the venue, and Craven College (BD23 1US) 500m from the venue.

Charges apply £5 per vehicle. All proceeds go to our charity partner.

On approach follow the yellow signs for Gateways Event Car Parking. Overflow Car parking is also available at the Auction Mart (BD23 1UD).

Car parking is also available in Skipton’s Town Centre car parks all a short walk away.

 

 

A designated drop off and pick up point is located at Craven Leisure Centre Car Park 300m from the venue.
Follow brown tourist signs from Gargrave Road for Aireville Park and Swimming Pool.

There will be no-waiting cones deployed on Gargrave Road which will be enforced.

 

 

Parking for blue badge holders is available on a first-come first-served basis at Craven Leisure Centre Swimming Pool Car Park (300m).
This is as close to the concert arena as we can possibly get. Parking for blue badge holders is also available at Skipton Railway station car park (450m).

 

Yes, but readmission will be via the entrance lanes where searches will be in place.

 

There is no facility to leave your vehicle in the event car park after the concert, all vehicles must be removed. Event Car Parks will close at 10.30pm

 

Skipton Railway station is located very near to the venue (450m) just a 5 minute walk away. Taxis are available from this location.

 

Skipton bus station is just 13 minutes walk away. Skipton’s Bus Station has links throughout the Yorkshire Dales and other popular locations, such as Bradford and Leeds.

 

 

Car parks open from 4 pm on Friday and 11.30 am on Saturday & Sunday.

 

 

 

Gates open at 5:30pm on Friday and 11.00 am on Saturday & Sunday.

 

 

 

Gates open at 5:30pm on Friday and 11.00 am on Saturday & Sunda

For security reasons, ticket holders will be subject to searches. Please be patient if there are queues and please cooperate with any security requests and all searches.

Our advice to ticket holders is to pack light. The less you bring, the quicker you’ll get through the gates. It really will make things quicker.

Label bags. Put your name and number on any bags and possessions you bring.

Observe the festival opening times and arrive as early as possible.

Please read the Conditions of Entry on the Tickets page for the list of prohibited items.

 

We can rely on the British weather to be unpredictable, so please come prepared with sun cream and hats or waterproof coats and shoes required. No refunds will be given due to inclement weather.

Small umbrellas are permitted, but we ask that you please be considerate of audience members behind you.

 

Yes, you can bring along your own individual folding chair (e.g. camping or deck chair). Gazebos, windbreakers or other structures are not permitted. Please stay away from the higher density area in front of the stage.
Also, be prepared to accept those other ticket holders without chairs may stand in front of you blocking your view.

 

Fold up camping tables will only be permitted on for The Great Yorkshire Dales Proms on FRIDAY 22nd July 2022.

 

We recommend bags are no bigger than a standard size rucksack approx.. 30cm x 42cm (A3 size). Larger bags will slow your entry down at the search gates. 

 

 

You are welcome to bring along food but alcohol is not permitted. There will also be food and drink, including alcoholic beverages from the bar, available to purchase on-site. Free drinking water will be available. We kindly ask that you take all your rubbish away with you at the end of the evening. 

please note, no glass (bottles or drinking glasses), carving/catering knives, BBQs, naked flames or candles, laser pens are permitted on-site and bag checks will be in place on entry. Please see Prohibited items for all items not allowed into the venue.to avoid bringing items in only for them to be taken off you by security at the entrance gates.

Artist performance times will be announced before the event and are approximate and subject to change.

 

 

Our policy is that we are unable to accept approaches from bands/artists and this is simply due to the volume of enquiries we receive. Sorry in advance if we don’t reply to your email or letter but we do not have the resources to deal with the number of enquiries. However, Gateways are keen to support and showcase the array of local talent that we know exists in the region and we will be arranging a ‘Battle of the Bands’ competition for any unsigned artists that are interested. Details will be announced on social media so please keep checking in for news on how to enter.

 

Applications to Trade at gateways festival 2022 will open soon. Please contact info@gatewaysfestival.co.uk

 

Yes. Gateways are committed to ensuring that all of our customers have an equal and inclusive experience where possible, so if you require full time 1:1 support from a personal assistant you can apply for an extra ticket, free of charge. See our Access page for details.

 

 

Please see our Access page for the disabled facilities at Gateways. 

No but there are numerous ATM’s on Skipton High Street and at Morrison’s just a short distance from Aireville Park. Remember to stock up before you arrive. 

 

Yes we do, there are also numerous ATM’s on Skipton High Street and at Morrison’s just a short distance from Aireville Park.

 

 

Official photographs help you capture memories of the day. These will be made available to you for free and you will be able to access them via this website after the event. By attending this event you agree to Gateways using your image in future marketing. 

Unfortunately, no animals are permitted into the concert site with the exception of registered assistance dogs. 

 

Yes, there are numerous opportunities to Volunteer at Gateways. Please see https://gatewaysfestival.co.uk/volunteer for more information.

Following the Government lifting of restrictions on 19th July 2021 we would like to assure ticket holders that although it won’t be required by law to wear masks or social distance and nor will there be any need for any obligatory use of Covid tests or vaccine passports upon entry, we acknowledge that Coronavirus is still out there and we all have a social responsibility to keep each other safe. With that we would like to extend to you our festival code of conduct: - We politely ask attendees to agree that they will: 

 

• Undertake your own health risk assessment, consider if you wish to travel to and attend the event (taking into account your age and any health conditions or vulnerabilities). 

 

• Check for symptoms of COVID-19 (a high temperature, new and persistent cough, or a loss of/change in sense of taste or smell) before travelling to the event. If you, or anyone you live with, have one or more of these symptoms (even if they are mild) you should not attend, and should follow the guidance on testing and self-isolation. 

 

• Not attend the event if you need to self-isolate, for example because you have been asked to self-isolate by NHS Test and Trace, are required to isolate because you are displaying any COVID-19 symptoms. 

 

• Consider checking in by scanning the NHS QR code on site. Whilst you are under no obligation to and this is no longer a condition of entry, checking in will help to reduce the spread of the virus and protect all customers. 

 

• Follow good hygiene practices, such as using hand sanitiser that you’ll find around the event site. 

 

• Be mindful of high density areas. Although the event takes place outdoors and involves free movement between people there will be congested areas that includes high density or has a large number of people. Such areas include entrance gates, bars, catering stands, the area directly in front of the stage and when exiting the event. Whilst not compulsory you may wish to consider observing social distancing and mask wearing in these areas. 

 

Our intention is to deliver a great festival for everyone to enjoy. We want you to have fun but we also want you to respect each other and be safe. This code of conduct sets out ways you can help mitigate the risks to ensure the festival can take place as safely as possible. Should the event be unable to go ahead due to local or national government restrictions, you will be entitled to a full refund. Please be aware that, should you personally be unable to attend due to COVID-19 related illness or self-isolation, we will not be able to offer a refund. Please note all information is subject to change.

 

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